22nd Birthday - CubeCrate
Sunday, January 8, 2017 | 1:00 AM | 논평하다 0논평
The boxes came in satisfactory condition but the whole purchasing process had been rather unpleasant. Not because of the attitude, but because of the whole management of bulk purchases. They managed to squeeze everything into a box although I felt a taller and slimmer box could have been used.
From this experience, I conclude that CubeCrate is much more suitable for local usage and their monthly subscription.
Please note that the comments below are based on huge bulk orders of 25 boxes. Therefore, it may not apply to their monthly subscription.
While they have been very patient with me during the purchasing request but despite this, a lot of other points disappointed me.
- I wanted their monthly subscription boxes but they ended up curating a whole new set for me, thus eating in to my budget as the price increased significantly.
- They offered me a courier service that cost more than the product. Example: the box is $15/box, the courier for that box is $30/box when divided out.
- After receiving the price of the courier, I wanted to cancel the orders as it was too expensive.
- Without seeking my confirmation, they went forward to order from their vendors and told me that I am unable to cancel my orders as they had already placed the orders.
- Please note, I approached them in Oct, they only told me the delivery fee by Dec after I kept chasing them for it.
- Initially, they mentioned that they found a courier that could send over the products withiin RMB150 and aiming to ship on 13/14 Dec, which means it will arrive before Christmas. However, only after I asked for an update, they mentioned that they calculated the price wrongly and the shipping fee is RMB300. Once again, if I did not ask for an update, will they expect me to pay the additional cost after receiving the product without my approval?
- They ended up driving down the orders to me on the eve of New Year. They told me they will arrive before 3.30pm.
- On the morning that day, they mentioned that they will be late and will arrive slightly before 3.30pm.
- They only arrived at after 5.30pm. Reason: Custom Check.
- Some rude comments were heard over the phone conversation while they were trying to find my block.
- The boxes did not come in a big carton but were loose and packed in big yellow bags. Partially due to customs check, it was dumped in the car trunk and when packing them into the yellow bags, they were just dumped in it instead of nicely arranged.
New Year's Eve did not start up well as my whole schedule was screwed up and I had to cancel my meetings.
However, Cubecrate were pleasant people. They were nice and helped me with the packing. Even though they did not have the EPS card, they parked nearby and waited for me while I moved the boxes up to my house (yes, I had to move all 24 boxes all by myself and I had a hard time with it).
However, Cubecrate were pleasant people. They were nice and helped me with the packing. Even though they did not have the EPS card, they parked nearby and waited for me while I moved the boxes up to my house (yes, I had to move all 24 boxes all by myself and I had a hard time with it).
Apart from that, all the products was delivered in good condition and they made the effort to help me write the names of my guests on the boxes as one of the items in the box was personalized.
Unboxing
The packaging was below satisfactory. The product was good.
The box was bulging because on of the item was too "fat" (why is suggested a taller box).
When I wanted to cancel the order (before any confirmation was made) due to overly priced a.k.a double the products price delivery fee, Cubecrate mentioned to me that they had purchased stuffs to prepare the boxes and asked for the theme of my event. With that said, it raised my expectation of the external and internal packaging.
However. Nothing Special. All they did was add in strips of pink glitter paper that fell out the moment you open the box. Not to mention, it was a pathetic amount.
I guess the only good point is you get the products at a lower rate as they will buy in bulk that lowers the cost price.
Conclusion
They are nice people, but I felt a little scammed as I was forced to order because they had already confirmed with their vendors when they had not confirmed with me.
Unboxing
The packaging was below satisfactory. The product was good.
The box was bulging because on of the item was too "fat" (why is suggested a taller box).
When I wanted to cancel the order (before any confirmation was made) due to overly priced a.k.a double the products price delivery fee, Cubecrate mentioned to me that they had purchased stuffs to prepare the boxes and asked for the theme of my event. With that said, it raised my expectation of the external and internal packaging.
However. Nothing Special. All they did was add in strips of pink glitter paper that fell out the moment you open the box. Not to mention, it was a pathetic amount.
I guess the only good point is you get the products at a lower rate as they will buy in bulk that lowers the cost price.
Conclusion
They are nice people, but I felt a little scammed as I was forced to order because they had already confirmed with their vendors when they had not confirmed with me.
Labels: 22nd birthday, personal
